INFO
Shipping Policy
Processing Time
All orders are processed within 3–5 business days (Monday–Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping
We ship within the United States via USPS Ground. Delivery times vary by destination but are typically 2–8 business days after shipment. Shipping costs are calculated at checkout. We are not responsible for delays caused by USPS, weather, or other circumstances outside our control.
International Shipping
International shipping is handled on a case-by-case basis. If you are located outside the United States and would like to place an order, please contact us at info@ministry-school.com before purchasing to confirm availability and obtain a shipping quote. We make no guarantees regarding international delivery times, customs clearance, or import duties. Any applicable customs fees, taxes, or import duties are the sole responsibility of the customer.
Lost or Stolen Packages
Ministry School is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your tracking information shows delivery but you have not received your package, please contact USPS directly.
Contact
For shipping questions, contact us at info@ministry-school.com.
Last updated: July 27, 2026
Return & Refund Policy
Last updated: July 27, 2026
All Sales Are Final
We do not accept returns or exchanges and do not offer refunds of any kind. All sales are final. Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If you receive an item that is damaged in transit or materially different from what you ordered, please contact us at info@ministry-school.com within 7 days of delivery with your order number and photos of the issue. We will review each case individually and, at our sole discretion, may offer a replacement or store credit.
This exception does not apply to buyer's remorse, incorrect size selection, or change of mind.
Contact
For questions, contact us at info@ministry-school.com.
When will I get my order?
All orders are processed within 3–5 business days (Monday–Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.